Project Snapshot

Distributor of Wood Pellet Grills

Industry:

• Retail

Endpoints:

• Salesforce, SalesLogix

Business Problem Solved:

• Customer Master Integration, Lead Qualification Integration, Purchase Order Integration

About The Company

This company manufactures and distributes wood pellet grills for smoking and cooking. Utilizing an indirect cooking system, this company's grills prepare food in a way that reduces fat and reduces the burning or charring of meats that can transform amino acids and other natural substances in foods into carcinogens.

Business Problem

• Need to deliver key customer and order information to sales reps from Sage Accpac ERP through Salesforce.com
• Sales team needs current and accurate customer and order information regardless of where they are located

Scribe Products

• Scribe Insight
• Scribe Adapter for Salesforce
• Scribe Adapter for SalesLogix

Competing Technologies

• Manual Entry

Results

• Highly effective integration tool that is simple to modify
• Scales easily as leads and integration demands grow
• Scribe has allowed sales team to be more productive, have access to more accurate information and provide better customer service
• Scribe is very cost effective and "provided most value for small businesses."