CRM integrations are driving up sales, especially in EMEA; small and medium business sectors also hot, increasing by 28%
Manchester, NH — April 19, 2012 — Scribe continued last year’s record growth with a strong Q1 of 2012, as the growing demand for CRM integration led to 36 new partners and 271 new customers signing up.
The growing demand for CRM integration is a reflection of the new realities faced by companies selling products and services in today’s hyper-connected markets, where their customers have high expectations for their interactions with brands. The fact that only 15% of businesses say they have full integration in their customer-facing systems means that there is still a great deal of room for even more growth – analysis that is backed up by the statistics coming out of SMBs and in EMEA.
Feedback from partners and customers is glowing – as businesses tackle their CRM integration issues, they are demanding solutions that “just work,” and that don’t require a huge time investment or custom coding. Scribe has been delivering on that promise, as the following growth indicators can attest:
"It’s gratifying to see that partners and customers worldwide have realized that Scribe is the CRM integration leader," said Lou Guercia, president and CEO of Scribe. "We’ve built on our solid base and history of building solutions that enhance and extend Microsoft’s products, and now we’re expanding and deepening our relationship with Salesforce.com and ISV and SI partners."
Scribe is an established global provider of solutions that easily bring customer data anywhere it is needed – regardless of IT infrastructure. Scribe’s award-winning products help 12,000 customers and 1,000 partners use customer data – cloud-based, on-premise or a mix – to increase revenue, provide superior service, and create business value faster. Its easy-to-use, enterprise-ready solutions are backed by extensive support options and training, and service customers across a wide array of industries including financial services, life sciences, manufacturing, and media and entertainment companies.