Scribe brings your customer data together anywhere it’s
needed so your applications can create business value faster.
Businesses today have the ability to collect unprecedented amounts of customer data that can be used to customize products and services, personalize the customer’s experience, reward loyalty, attract high-margin customers and manage low-margin ones. How effective a business is at doing those things, however, is directly linked to how well it brings that data together and pushes it out to the people that need it.
At Scribe we are dedicated to bringing customer data where you need it, when you need it. As a global leader in data integration, Scribe understands how to help businesses create value faster from their applications and data.
CRM systems have emerged as the undisputed hub for customer information. Indispensable to customer-centric business and integral to everyday activities across the business. At Scribe, we are a proven leader in CRM integration with expertise in integrating Microsoft Dynamics CRM, Salesforce.com and Saleslogix with ERP, Marketing Automation, Ecommerce and Field Service systems.
Integrating ERP systems such as Microsoft Dynamics, SAP and Oracle with other key business applications is critical to ensure forecasts are built on actual pipeline data, orders are processed and customer records are updated for support in a timely manner.
Through our ISV program, Scribe has partnered with several leading Marketing Automation providers to ensure easy integration of those applications with the rest of the business. Ensuring that Marketing and Sales know what is happening with a customer drives revenue and customer satisfaction. Solutions include Exact Target, Marketo and Silverpop.
Streamlining operations, centralizing key transaction data, effective inventory management and closed loop processes are just some of the benefts of an integrated Ecommerce platform. Scribe has developed solutions for making this type of integration easy and fast, check out our Znode integration as an example.
Faster quote to cash cycles, better resource optimization and streamlined operations are all possible with better cross-functional integration of front office and back office systems. Scribe has along history of successful financial service integration and now offers ways to jumpstart common integrations including QuickBooks, Financial Force and Cowia.
Integrating Field Service systems with CRM and Marketing Automation solutions ensures Marketing, Sales and Support all have a complete view of the customer, their purchases and their service needs. This comprehensive view enables more better responses faster thereby improving the customer experience which increases renewals and drives new business.